District thanks families for patience as it works through bus issues


Dallas ISD administrators today thanked families for their patience as the district continues working through issues that have caused some bus routes to not operate as expected.

Deputy Superintendent Scott Layne said while the on-time arrival rates are increasing daily, Dallas ISD is about 100 bus drivers short. The district is actively recruiting internal and external candidates and will hold a job fair on Saturday, Aug. 25, at 5151 Samuell Blvd. from 8 a.m.–2 p.m.

The bus shortage is largely due to drivers who applied and were processed but did not show up as expected on the first day. Also, like any school district, there have been unexpected challenging factors that come with transporting new kids and additional bus routes.

To help answer and address any questions or concerns, Dallas ISD is extending the hours of the transportation call center—which is 972-925-4BUS— to 6 a.m.–8 p.m.

Dallas ISD is running its own transportation system for the first time this year after Dallas County residents voted in 2017 to dissolve Dallas County Schools, the taxpayer-funded agency that Dallas ISD contracted with to bus students.

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