News Briefs

“Hello, this is Carolyn Jones. Thank you so much for calling. How can I assist you today?” In the more than 100 calls she answers every day while working at the Dallas ISD Call Center, Carolyn Jones responds to every question with a smile. Jones smiles because she loves her work: going the extra mile to help a customer or caller resolve a question or issue. “I love feeling like I helped,” Jones said. “It doesn’t take long to ensure a customer or caller knows you really care.” The Dallas ISD Call Center handles questions ranging from parents asking about…

The American Heart Association and Grant Thornton donated brand-new recess equipment to George W. Truett Elementary School to help students continue being active and heart healthy. At the donation event on Oct. 4, every grade got their own set of equipment. The Dallas ISD STEM Department coordinated the donation. Representatives from the American Heart Association and Grant Thornton spoke with students about the importance of exercise and thanked the school for their warm and enthusiastic welcome.

The Dallas ISD, Family & Community Engagement Office is hosting a Fam Jam on Saturday, Nov. 16 at Spruce High School. The Saturday Fam Jams offer free interactive parent workshops on topics such as bullying and college and career readiness. In addition, there be free food and drinks, a variety of fun activities for kids, student entertainment, tons of door prizes, as well as many other giveaways and resources. Childcare for children ages 3-12 will be available for those attending the parent workshops. For more information or to register for the parent workshops, visit www.dallasisd.org/family.

Some 120 guests, many of them alumni sporting their beloved school colors of Columbia blue and white, attended a recent ceremony at Franklin D. Roosevelt High School held to celebrate the news that the Oak Cliff school is receiving a multi-million-dollar facelift. Titled the Roosevelt Relaunch, the ceremony featured a variety of speakers and student participants, including Dallas ISD officials, a Dallas City Council member, and the Dallas Fire Chief and County Sheriff, both of whom happen to be Roosevelt alums. Principal Troy Tyson presided at the event, which opened with the presentation of the colors and the Pledge of…